ResCom provides computer and technical support for on-campus residents. Three helpdesks are located in the Commons areas. Students must visit their assigned helpdesk. All in-room work is done by appointment only.
University Park Campus Hours
During the Arrival period of August 17th to August 23rd, Virtual Online Agent Support will be available anywhere on campus:
Saturday - Sunday: 10 a.m. - 8 p.m.
Fall Arrival Hours*
During the Arrival period of August 17th through August 23rd, ResCom's hours for appointments only at the Findlay and Pollock Desks will be the following:
Findlay and Pollock Desks Daily: 10:00 a.m. - 8:00 p.m.
During the Arrival period of August 17th to August 23rd, students in the West Res Halls will obtain support from the Knowledge Commons in Pattee Library:
Normal Fall Hours of Operation - Findlay and Pollock Desks*
During the normal Fall semester beginning August 23rd, ResCom's hours for appointments only at the Findlay and Pollock Desks will be the following:
Monday – Thursday: 4 p.m. - Midnight
Friday: 4 p.m. – 8 p.m.
Saturday** and Sunday: Noon – 5 p.m.
During the normal Fall semester beginning August 24th, service to West Halls students through the Knowledge Commons in Pattee Library will be the following:
Monday - Thursday: 11 a.m. - 6 p.m.
Friday: 11 a.m - 4 p.m.
No Weekend Hours
During the normal Fall semester beginning August 24th, Virtual Online Agent Support will be available anywhere on campus:
Monday - Friday: 10 a.m. - 8 p.m.
Saturday & Sunday: 12 p.m. - 5 p.m.
Finals Week Hours*
To be announced
*ResCom observes all official University holidays and close-down days.
**All helpdesks are closed for all home football game Saturdays
East Halls and North Halls
Findlay ResCom Map
Pollock Halls, Nittany Apartments & Suites, Eastview Terrace, and South Halls
Pollock ResCom Map
During the Fall Arrival period, students living in West Halls will be able to get assistance through the Knowledge Commons Service Desk located in Pattee Library. Information on how to access ResCom support after the Arrival period will be forthcoming.
West Halls and White Course Apartments
Waring ResCom Map