Wireless for Returning Students

Returning students wireless
Saturday, August 15, 2015

Note to all returning students: 
PSU Wireless Updated, Action May be Required

If your device(s) were never connected to the psu wireless network, skip this page and go back to the home page and click on the link Getting Connected for setup instructions. 

If your device(s) were connected over the summer semesters, you should be able to connect your device.  If you have other devices to connect proceed to the wireless setup page for more instruction.

If your device(s) were connected to the psu wireless network during Spring semester 2015 but have not connected over the summer, you may likely find that you cannot connect to the wireless network now.  To correct this you need to first remove the old wireless certificate on your device then perform the normal wireless setup process again.  The instructions listed below will guide you through the process of removing the certificate. 

After uninstalling the old wireless certificate or configuration files, continue to the wireless setup page for instructions on how to setup wireless.

iOS Devices (Apple iPhones, iPads, and iPod Touches):

  1. Open the “Settings” Application
  2. Press on “General”
  3. Press on “Profiles”
  4. Press on “PSU Wireless v2 802.1x”
  5. Press on “Delete Profile”
  6. Enter passcode if applicable
  7. Press on “Delete”
  8. Continue to the wireless setup page

OS X Devices (Apple MacBooks, MacBook Airs, MacBook Pros)

  1. Click on the Apple Logo in the top left corner of the operating system
  2. Click on “System Preferences…”
  3. Under “System,” click on “Profiles”
  4. Click on “PSU Wireless v2 802.1x”
  5. Click on the minus sign in the bottom left corner (this will remove the wireless profile)
  6. Click on “Remove”
  7. Type your computer password if prompted, and press enter
  8. Continue to the wireless setup page

Windows 7

  1. Click on the Start Button
  2. Click on “Control Panel”
  3. Click on “Programs”
  4. Click on “Programs and Features”
  5. Find and Click on “SecureW2 Enterprise Client 3.x.x”
  6. Click on “Uninstall/Change”
  7. If you are prompted for an administrator password or confirmation, type the password or provide confirmation
  8. Press and hold the Windows key on the keyboard then press ‘R’
  9. Type “certmgr.msc” and click “Ok”
  10. Double click the folder “Trusted Root Certification Authorities”
  11. Double click on “Certificates”
  12. Find “USERTrust RSA Certification Authority” certificate with the expiration date of “1/18/2038”
    1. If you are unable find this certificate, you may disregard the next step, as your device does not have the affected certificate.
  13. Right click on this certificate, and click on “Delete”
  14. Close the window then continue to the wireless setup page

Windows 8/10

  1. Right click on the Start Button
  2. Click on “Control Panel”
  3. Click on “Programs and Features”
  4. Find and Click on “SecureW2 Enterprise Client 3.x.x”
    • If you are unable to find in this step, exit control panel and proceed to step 7
  5. Click on “Uninstall/Change”
  6. If you are prompted for an administrator password or confirmation, type the password or provide confirmation
  7. Press and hold the Windows key on the keyboard then press ‘R’
  8. Type “certmgr.msc” and click “Ok”
  9. Double click the folder “Trusted Root Certification Authorities”
  10. Double click on “Certificates”
  11. Find “USERTrust RSA Certification Authority” certificate with the expiration date of “1/18/2038”
    1. If you are unable find this certificate, you may disregard the next step, as your device does not have the affected certificate.
  12. Right click on this certificate, and click on “Delete”
  13. Close the window then continue to the wireless setup page

If you have questions or need assistance, please visit the contact us page for our phone numbers and locations, or email us at rescom@psu.edu

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