Student on laptop.

Email Setup

First things first—before you set up your email, make sure you’re connected to the Internet. Then, choose the email program you want. You can use any POP3-compliant email program, including Outlook, Outlook Express, Eudora, Thunderbird, NetScape, and Gmail.

Below are instructions for setting up the most popular email programs. If you need assistance setting up an email program contact ResCom.

If you want to check for new Penn State email from another computer—at a computer lab, for example—you can use WebMail. Just log on with your Penn State User ID and password. WebMail will show you only new email that hasn’t been delivered to your computer yet. You won’t see old email if you’re using one of the POP3-compliant programs listed above.

ResCom recommends that you use one of the programs listed above as your primary email program and use WebMail only when you're away from your computer and need to check for new Penn State email. WebMail leaves all mail on the Penn State server and can store a limited amount of data. The email programs listed above save mail off the server and store it on your computer, and you’ll have plenty of space to store your mail and attachments.

Questions or problems? Contact ResCom.

Gmail

Forwarding PSU Email
  1. Go to www.work.psu.edu.
  2. Enter Penn State Access Account User ID andPassword.
  3. Under "Other Directory Information", click"Change your e-mail forwarding address".
  4. In the text box labeled "Forwarding Address", type in your full Gmail address (e.g. JohnDoe@gmail.com).
  5. Click "Change".

Your email will no longer go to PSU Webmail. Your PSU email will now go to your Gmail Address.

Mac Mail

  1. Open Mac Mail.
  2. Fill out the information on the first page with the proper information. Click "Continue".
  3. Select "POP" as account type.
  4. Add description of the account.
  5. Incoming Mail Server: "email.psu.edu".
  6. User Name and Password: Penn State Access Account User ID and Password.
  7. Click "Continue".
  8. Add Description.
  9. Outgoing Mail Server: "authsmtp.psu.edu".
  10. Click the "Use Authentication" box.
  11. Input Penn State Access Account User ID andPassword.
  12. Click "Continue".
  13. Check all settings.
  14. Click the "Take account online" box.
  15. Click "Create".

Outlook 2013

The following instructions require that you enroll into IMAP at this address https://www.work.psu.edu/access/email/  It takes 24 hours before you will start receiving emails once you sign up for IMAP. 

1. Select Manual setup or additional server types – Click Next
2. Select – IMAP – Click Next
Provide the following information:
3. Your Name:
4. Email address: (e.g., xyz123@psu.edu)
5. Account Type: IMAP
6. Incoming Mail Server: email.psu.edu
7. Outgoing Mail Server (SMTP): authsmtp.psu.edu
8. Username: (Your Penn State Access Account UserID e.g., xyz123)
9. Password: (Your Penn State Access Account Password)
10. Select More Settings on the right hand side
12. Click on the “Outgoing Server” tab
13. Check My outgoing server (SMTP) requires authentication
14. Check Use same settings as my incoming mail server
15. Click on the “Advanced” tab
16. Under Incoming Server (IMAP): Enter 993
17. Use the following type of encrypted connection: SSL (select from dropdown menu)
18. Under Outgoing Server (SMTP): Input 465
19. Use the following type of encrypted connection: SSL (select from dropdown menu)
20. Select Next – the program will test your settings
21. Select Finish

Outlook 2010

  1. Open Outlook 2010.
  2. Click "File".
  3. Click "Add Account".
  4. Select "Manually configure server settings oradditional server types".
  5. Click "Next".
  6. Select "Internet Email" and add the following:Name: (e.g. John Doe) Email Address: (e.g. xzy123@psu.edu).
  7. Account Type: "POP3".
  8. Incoming Mail Server: "email.psu.edu".
  9. Outgoing Mail Server: "authsmtp.psu.edu".
  10. User Name (e.g. xyz123).
  11. Password: Penn State Account Password.
  12. Click "More Settings…".
  13. Click "Outgoing Server Tab".
  14. Check "My outgoing server (SMTP) requiresauthentication" box.
  15. Make sure "use same settings as my incoming mailserver" is selected.
  16. Click "Advanced" tab.
  17. Set the incoming server port to "995".
  18. Check "This server requires an encrypted connection (SSL)" box.
  19. Set the outgoing server port to "587".
  20. Set the option "Use the following type ofencrypted connection" to TLS.
  21. Click "OK".
  22. Click "Next".
  23. Click "Finish".

Outlook 2007

  1. Open Outlook 2007.
  2. Click "Next".
  3. If other email programs were detected, select "Do not upgrade".
  4. Select "Yes" to configure.
  5. Select "Manually configure server settings or additional server types".
  6. Select "Internet Email".
  7. Enter email settings:
  8. Name: (Ex. John Doe)
  9. Email Address: (Ex. Xyz1234@psu.edu)
  10. Account Type: POP3 Incoming
  11. MailServer: "email.psu.edu"
  12. Outgoing Mail Server: "smtp.psu.edu"
  13. Username: Penn State Access Account User ID
  14. Password: Penn State Access Account Password
  15. Select "More Settings…".
  16. Click on the "Advanced" tab.
  17. Select "This server requires an encrypted connection (SSL)".
  18. Click "OK".
  19. Click "Next".
  20. Click "Finish".

Outlook 2003

  1. Open Outlook 2003
  2. Click "Next".
  3. Click "Yes".
  4. Click "Next".
  5. Click the option to set up a POP3 email account.
  6. Click "Next".
  7. Enter Penn State Access Account ID and Password.
  8. Incoming server (POP3): "995".
  9. Outgoing server (SMTP): "25".
  10. Click "OK".
  11. Click "Next".
  12. Click "Finish".